Cookie Policy

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to recognise your device, remember your preferences, and collect information about how you use the site.

2. Essential cookies

These cookies are strictly necessary for the platform to function. They cannot be disabled.

Examples: session authentication tokens, CSRF protection cookies, load balancer routing cookies.

Duration: session (cleared when you close your browser) or up to 30 days for 'remember me' tokens.

3. Functional cookies

These cookies remember your preferences and settings to improve your experience.

Examples: preferred language, sidebar state, dashboard layout.

Duration: up to 12 months.

You can disable these, but some platform features may not work correctly.

4. Analytics cookies

We use PostHog to understand how users interact with the platform. Analytics data is anonymised and used only for product improvement.

Examples: page views, feature click tracking, funnel analysis.

Duration: up to 12 months.

You can opt out of analytics tracking in your account settings or via the cookie consent banner.

5. Third-party cookies

Stripe (payments): Stripe sets cookies for fraud prevention and checkout continuity. These are governed by Stripe's Privacy Policy.

We do not use advertising or retargeting cookies. We do not share cookie data with advertising networks.

6. Managing cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies.

You can update your cookie preferences at any time via the cookie settings link in the footer.

Note: disabling essential cookies will prevent you from logging in and using the platform.

7. Changes to this policy

We will update this Cookie Policy when we change the cookies we use. Material changes will be communicated via a banner on the platform.